The Value of Hiring a Professional
How our pricing works — know what's wrong before you decide what to do.
$95 Diagnostic / Service Visit
Because every home and plumbing problem is different, it's often impossible to give an accurate repair price over the phone or from a photo alone. That's why we start with a professional diagnostic visit — and if you hire us for the repair the same visit, the full $95 is applied toward the cost.
- ✓Proper inspection of the problem
- ✓Determining the likely cause
- ✓Clear explanation of findings
- ✓A discussion of your options
- ✓A clear price for the work
- ✓Time to answer your questions
Why not just give you a price over the phone?
A "leak" could be a loose connection, a failed valve, a damaged pipe, or something much larger hidden behind a wall. A "clog" could be simple — or a sign of a deeper sewer problem. We'd rather give you an accurate price based on what we actually find.
- ✓Years of hands-on experience
- ✓Professional equipment and tools
- ✓Real licensing and insurance
- ✓Proper diagnosis, not guesswork
- ✓A repair backed by our guarantee
Why do we charge a diagnostic fee?
A professional plumbing diagnosis takes more than showing up and looking at a problem. Our plumbers arrive with the experience, licensing, insurance, tools, and properly equipped vehicles needed to evaluate your plumbing professionally — taking the time to find what's actually causing the issue rather than guessing.
We know cheaper options exist. But the lowest price isn't always the lowest cost in the long run — a rushed repair can mean repeat problems, water damage, or a much bigger job later. Your home is one of your biggest investments, and the person working on its plumbing should be someone you trust.
Frequently asked questions
Do you believe in guessing or selling me something I don't need?
No. Our goal is to find the actual problem, explain what we found, and give you honest options. Sometimes the solution is simple — and sometimes we'll tell you a repair isn't necessary right now. No pressure, no upselling.
What if I don't hire you after the diagnostic visit?
That's completely okay. You're never obligated to move forward. If you decide not to, the $95 diagnostic fee covers the professional visit and diagnosis. If you do hire us the same visit, the full $95 is applied toward your repair cost.
What can I expect from Top Notch Plumbing?
Find the problem. Explain it clearly. Give you your options. Let you decide. We're a family-owned plumbing company that believes in honest answers, quality workmanship, and respectful service.