About Us

Discover the story behind Top Notch Plumbing Services — a family-owned plumbing company in Houston, TX, dedicated to honest work, fast service, and long-lasting results.

Our Story

Top Notch Plumbing Services was built on a foundation of honesty, skill, and community. What began as Nick Mihailov’s passion for home renovation quickly turned into a mission to provide top-tier plumbing with integrity. As a family-owned and operated company, we treat your home like it’s our own — and every customer like family.

Our Mission

Our mission is to deliver professional, efficient, and dependable plumbing solutions that make life easier for our customers. We are dedicated to providing service with integrity — from transparent communication and fair pricing to clean, respectful work in every home or business we enter. Every project, no matter the size, is an opportunity for us to earn your trust and exceed your expectations. Through constant learning, innovation, and a customer-first mindset, we aim to be a company people are proud to call and confident to recommend.

Our Vision

Our vision is to become the leading plumbing service provider in the Greater Houston area by setting the standard for quality, reliability, and customer care. We strive to build long-lasting relationships with homeowners and businesses through honest work, skilled craftsmanship, and a genuine commitment to solving plumbing problems the right way. As we grow, we aim to expand our reach without ever compromising the values that made us who we are — family, trust, and top-notch service.

Why Top Notch Plumbing Exists

It started with a simple problem: finding someone you could trust.

Before Top Notch Plumbing was a plumbing company, it was a frustration we knew firsthand.

We have always had a passion for homes, renovation, and improving the place where a family lives. Over the years, we learned a great deal about construction and plumbing through our own projects. And along the way, we experienced what many homeowners experience: finding a contractor who is knowledgeable, dependable, honest, and genuinely cares about doing the job right isn't always easy.

We knew there had to be a better way.

Plumbing became a natural fit. After years of hands-on experience and developing a deep knowledge of the trade, we earned our Master Plumbing license and established Top Notch Plumbing in June 2017.

But the goal was never simply to build another plumbing company.

It was to build the kind of plumbing company we would want to call ourselves.

✓A company that diagnoses accurately instead of guessing.
✓A company that recommends what is best for the customer — not what makes the most money.
✓A company that explains the options before asking for a decision.
✓A company that looks ahead and tells you about potential problems before work begins, even when doing so could cost us the job.

And when we make a mistake, we believe in standing behind our work and making it right.

Why We Remain Family-Owned

As a company grows, it can become easy to lose the personal connection that made people trust you in the first place.

We never wanted that.

For us, being family-owned isn't simply a label. It means taking personal responsibility for the work we put our name on. It means caring about the people we serve, the homes we enter, and the reputation we leave behind.

We would rather grow more carefully than grow by lowering our standards.

That's why many of our customers have kept our number for years. They call us when they move into another home. They call us when a parent needs a plumber. They recommend us to neighbors, friends, and family.

Those relationships mean more to us than simply completing another job.